Frequently Asked Questions and Rules for East Bay Gives (Rules are subject to change at any time without notice.)
For Nonprofit Organiztions
How can I register for East Bay Gives 2017? Registration for East Bay Gives 2017 has closed. If you'd like to receive the registration announcements for East Bay Gives 2018, click here to sign up for the mailing list.
Who can register to receive donations for East Bay Gives? Only 501(c)(3) nonprofit organizations that completed all registration requirements posted at eastbaygives.org are eligible to participate in East Bay Gives.
What are the registration requirements for East Bay Gives? Organizations must have a valid 501(c)(3) or have a Fiscal Sponsor with a valid 501(c)(3). Organizations must also have a website and active Facebook and Twitter accounts. Participating organizations must attend:
- CiviCore Profile Webinar
- CiviCore Campaign Webinar
- 4 Boot Camps
- Donor & Board Engagement
- Social Media Strategy
- Campaigns & Contingency Plans
- The 8 Week Plan
Who is a donor and can organizations donate to themselves? Donor is defined as an individual or corporation/business. Organizations are prohibited from donating to themselves. For purposes of awarding prizes, multiple donations from one donor to the same nonprofit will count as one gift.
What are the fees for participating nonprofit organizations? Fees are donation based. The effective transaction fee for donations made at East Bay Gives is 4.7%. The fee is broken down as follows: 2.6% CiviCore technology provider processing fee. (This portion of the fee goes to our partners at CiviCore for hosting the site, preventing fraud, and ensuring a positive user experience during East Bay Gives.) 2.1% Credit card processing fee. (This fee is for by our gateway provider, credit card companies, and merchant vendor.) In addition, there is a third party gateway fee of $0.10 - $0.30 for each credit card transaction. Rate depends on the credit card type (MasterCard, Visa, Discover, and American Express).
What is prize money? The exciting aspect of this event is that there are opportunities for participating nonprofits to win money that will increase the nonprofit's total. These prizes help raise awareness for the organization you support, encouraging other donors to get involved too! Prize money is not subject to transaction fees.
How does a nonprofit organization win a prize? Prizes are categorized as random based on donation activity and competitive. Each hour, any organization that receives a donation from a unique donor will be eligible to win the random prize. More information about competitive prizes will be released in mid-March. An example of a competitive prize from last year is "Human Services organizations with the most unique donors between 1:00am - 2:00am" won $3,500. For purposes of awarding prizes, multiple donations from one donor to the same nonprofit will count as one unique donor and one unique donation.
How many prizes can a nonprofit organization win? Each nonprofit organization is limited to winning one prize in the random based on donation activity category. Competitive prizes are not limited as long as the nonprofit organization qualifies for the prize. For example:
A Youth Development organization qualifies for:
Most Unique Donors - Youth Development 4:00am - 5:00am
Most Unique Donations - 12:00pm - 1:00pm
However, the same organization does not qualify for:
Most Unique Donors - Environment 4:00pm - 5:00pm
Can offline donations or prescheduled donations be used to win prize money? Donations considered when awarding prize money will not include offline or prescheduled donations.
When and how will my organization get the donations? Each nonprofit should receive one (1) check totaling all donation(s), minus the 4.7% transaction fee (and third party gateway fee), plus any prizes challenge winnings, no later than June 30th, 2017.
We missed the live Civicore webinars. Where can we view them? East Bay Gives participants can log into the profile page and hover over “Resources”. Click on Nonprofit Resources. You will find on this page “Non-profit Profile Training” and "Campaign Training". The view button is on the far right.
Is there a minimum gift amount? The minimum gift is $20.
What types of payments are accepted? Forms of payment include MasterCard, Visa, Discover, and American Express. If you would like to make an offline gift to a participating nonprofit, please contact the nonprofit directly.
What if I cannot make my donation on May 4, 2017? Gifts may be made ahead of time by using the "preschedule your gift" feature beginning April 6, 2017.
Can I donate to multiple organizations? Donors are encouraged to make gifts to multiple organizations of their choice. Each gift of $20 or more to a different organization will be counted on the leaderboard.
Is my gift tax deductible? Each gift is 100% tax-deductible and irrevocable.
What if I want my gift to be for a specific purpose? All donations will be granted for unrestricted use by the chosen charities.
Can my donation be anonymous? Yes. Participating nonprofit organizations are given access in real time to their donor information received at eastbaygives.org, unless the donor has specified to remain anonymous.
What is the East Bay Community Foundation's EIN? 94-6070996
Additional Information about East Bay Gives:
Secure donations for East Bay Gives are provided through the technology platform CIVICORE to each donor entering their own credit card information directly on eastbaygives.org. Any third party who enters credit card information on behalf of a donor, by their actions of entering any such credit card information on behalf of a donor, has signified their donor's agreement with East Bay Gives sponsoring organizations a) to assume all risk of loss and any liability associated with such transaction and b) to indemnify each of the sponsoring organizations of East Bay Gives against any and all risk of loss and any liability associated with such transaction.
For additional questions, please contact us at firstname.lastname@example.org.